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Xperience19 Community Now Live!

  • 1.  Xperience19 Community Now Live!

    GENESYS
    Posted 05-10-2019 11:21
    Edited by Matt Lawson 05-15-2019 11:54
    Hey Everyone,

    The Xperience19 Community is now live! Check it out and join the discussion here: community.genesys.com/xperience19

    Cheers,
    #CXLife(Xperience19,IndustryDiscussion,etc.)
    #General
    #News

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------


  • 2.  RE: Xperience19 Community Now Live!

    GENESYS
    Posted 05-10-2019 11:29

    Interesting...when I did a Join on this community from the Communities listing, it allowed me to select the option to just receive real-time email notifications of posts.

     

    However, when I go into my Profile, click the My Account drop-down and choose Community Notifications, for that Xperience19 Community it shows No Email as my selection, and that drop-down does not have the option for just real-time notifications.

     

    A bit of a mismatch, there...I don't know what behavior will actually manifest.

     

    Respectfully,

     

    George F. Ganahl

    Principal Technology Consultant

    image001.jpg@01D424F8.20182690

     

    Tel: +1 317.715.8612

    M +1 317.941.0766

    george.ganahl@genesys.com

    @georgeganahl

    image001.jpg@01D424F8.20182690

    image002.jpg@01D424F8.20182690

    image003.jpg@01D424F8.20182690image004.jpg@01D424F8.20182690image005.jpg@01D424F8.20182690image006.jpg@01D424F8.20182690image007.jpg@01D424F8.20182690image008.jpg@01D424F8.20182690

     






  • 3.  RE: Xperience19 Community Now Live!

    GENESYS
    Posted 05-10-2019 11:38
    Hey George,

    That's weird. When I joined I had a smooth experience:




    If anyone else has the same problem George had, please let me know.

    Thanks,

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 4.  RE: Xperience19 Community Now Live!

    GENESYS
    Posted 05-10-2019 11:49

    Yeah, that's not the dialog I got.

     

    I clicked the "Find Your Community" button on the main page, which gave me a list of all the communities I can access.

    https://community.genesys.com/communities/allcommunities

     

    Clicked Join next to Xperience19 Community and got

     

    I notice now that the dialog has two sections, Community Notifications which controls weekly digest, and Discussion Notifications which gives me three options:

     

    The Profile settings have a Community Notifications area which is different than the one I got when joining (though kinda similar). It also has a Topic Notifications area where I can choose similar settings to the Community Notifications in the Join dialog, but without the option to just receive real-time discussion notifications...

     

    Very confusing, for anyone who really cares ��

     

    Respectfully,

     

    George F. Ganahl

    Principal Technology Consultant

    image001.jpg@01D424F8.20182690

     

    Tel: +1 317.715.8612

    M +1 317.941.0766

    george.ganahl@genesys.com

    @georgeganahl

    image001.jpg@01D424F8.20182690

    image002.jpg@01D424F8.20182690

    image003.jpg@01D424F8.20182690image004.jpg@01D424F8.20182690image005.jpg@01D424F8.20182690image006.jpg@01D424F8.20182690image007.jpg@01D424F8.20182690image008.jpg@01D424F8.20182690