That is good to know. I appreciate the insight.
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Glen Stengel
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Original Message:
Sent: 07-12-2019 17:01
From: Kevin Brown
Subject: Incident Status and History
Sadly there were multiple major incidents across both East and West US platforms not reflected in the reports for November and December, so we're taking these reports with a very large grain of salt.
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Kevin Brown
Customer Experience Centers Chief Architect
Banner Health
Original Message:
Sent: 07-12-2019 16:45
From: Glen Stengel
Subject: Incident Status and History
Thank you!
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Glen Stengel
Original Message:
Sent: 07-12-2019 13:27
From: Tom Kondrat
Subject: Incident Status and History
I believe this is what you are looking for?
https://status.pureengagecloud.genesys.com/
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Tom Kondrat
FCA US LLC
Original Message:
Sent: 07-12-2019 11:29
From: Kevin Brown
Subject: Incident Status and History
Currently there is not. However, at the recent Xperience 19 in Denver, Genesys announced that they would be deploying one soon. It appeared to be the same as the Pure Cloud status that Interactive Intelligence deployed pre-Genesys acquisition.
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Kevin Brown
Customer Experience Centers Chief Architect
Banner Health
Original Message:
Sent: 07-11-2019 11:54
From: Glen Stengel
Subject: Incident Status and History
Hello All,
Is there a site that details PureEngage Cloud for North America's current and past incidents?
Thanks,
Glen
#System Administration
#Unsure/Other
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Glen Stengel
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