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Agent View in WFM - Other Schedules

  • 1.  Agent View in WFM - Other Schedules

    Posted 08-18-2020 11:49
    Good morning,

    Is there a way to suppress agents from seeing "Other Schedules" in Agent WFM?

    If not, is there a way to manage the level of detail that appears in the other agent schedules?

    Thank you
    #System Administration

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    Zoe Beatty
    Workforce Management Specialist
    Las Vegas Valley Water District
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