Rajath,
Genesys just announce a few days ago a strategic partnership with Microsoft. At first we will be offering PureEngage Cloud hosted on Azure, but as part of that strategic partnership we will also be developing integrations to Dynamics 365 and MS Teams. To be clear, Teams is not yet supported as a phone endpoint, but look for that to happen in the near future.
Here is the press release announcement:
https://www.genesys.com/company/newsroom/announcements/microsoft-and-genesys-expand-partnershipI'd suggest to contact your Genesys account representative for more information.
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Jim Crespino
Senior Director, Developer Evangelism
Genesys
https://developer.genesys.com------------------------------
Original Message:
Sent: 01-23-2020 05:53
From: Rajath Kumar
Subject: MS Teams Phone Integration
Hi All,
Could you let me know whether PureEngage Cloud is compatible with Microsoft teams phone.
If yes, can you please share detailed architecture.
#Implementation
#Integrations
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Rajath Kumar
Infosys Limited
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