We got the requirement to show outbound telephone number randomly to customer when running the campaign.  Heard that it has to be configured under SIP server, but we cannot find it.  Please help.

Chawalit, 

Due to the complexity of this question, which would depend on many factors, I would suggest you open a case with Customer Care where their product experts would be able to assist you with this question.

Mike

Hello,

I'm also interested on this. Did you get an answer?

Thank you!

------------------------------
Sebastian valenzuela
CrossNet S.A.
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Original Message:
Sent: 03-04-2015 21:27
From: CHawalit Kimchuwanit
Subject: How to show outbound telephone number randomly?

We got the requirement to show outbound telephone number randomly to customer when running the campaign.  Heard that it has to be configured under SIP server, but we cannot find it.  Please help.

Hi Sebastian

What do you mean by "random" here?  It's been a while but I *think* you can probably achieve this somehow by using the CPNdigits configuration options.

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Vaun McCarthy
NTT New Zealand Limited
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Original Message:
Sent: 05-10-2021 16:34
From: Sebastian valenzuela
Subject: How to show outbound telephone number randomly?

Hello,

I'm also interested on this. Did you get an answer?

Thank you!

------------------------------
Sebastian valenzuela
CrossNet S.A.

Original Message:
Sent: 03-04-2015 21:27
From: CHawalit Kimchuwanit
Subject: How to show outbound telephone number randomly?

We got the requirement to show outbound telephone number randomly to customer when running the campaign.  Heard that it has to be configured under SIP server, but we cannot find it.  Please help.

Hello Vaun,

We've collection campaigns and at least I need to change the ID Number in order to avoid blacklisting.

------------------------------
Sebastian valenzuela
CrossNet S.A.
------------------------------

Original Message:
Sent: 05-11-2021 00:45
From: Vaun McCarthy
Subject: How to show outbound telephone number randomly?

Hi Sebastian

What do you mean by "random" here?  It's been a while but I *think* you can probably achieve this somehow by using the CPNdigits configuration options.

------------------------------
Vaun McCarthy
NTT New Zealand Limited

Original Message:
Sent: 05-10-2021 16:34
From: Sebastian valenzuela
Subject: How to show outbound telephone number randomly?

Hello,

I'm also interested on this. Did you get an answer?

Thank you!

------------------------------
Sebastian valenzuela
CrossNet S.A.

Original Message:
Sent: 03-04-2015 21:27
From: CHawalit Kimchuwanit
Subject: How to show outbound telephone number randomly?

We got the requirement to show outbound telephone number randomly to customer when running the campaign.  Heard that it has to be configured under SIP server, but we cannot find it.  Please help.

Hi,

maybe the caller-id-* options in OCS fulfil your requirement:
- caller-id-sets
- caller-id-rotation

OCS Option Descriptions (genesys.com)

Best regards,
Bernhard

------------------------------
Bernhard Seifert
Tieto Austria GmbH
------------------------------

Original Message:
Sent: 05-10-2021 16:34
From: Sebastian valenzuela
Subject: How to show outbound telephone number randomly?

Hello,

I'm also interested on this. Did you get an answer?

Thank you!

------------------------------
Sebastian valenzuela
CrossNet S.A.

Original Message:
Sent: 03-04-2015 21:27
From: CHawalit Kimchuwanit
Subject: How to show outbound telephone number randomly?

We got the requirement to show outbound telephone number randomly to customer when running the campaign.  Heard that it has to be configured under SIP server, but we cannot find it.  Please help.