Hi all,
when searching for interactions in Interaction Search, I get a list of interactions returned for the query.
What I can do now is to select one row in the result list and Mark-Done the interaction in case the status is "In Progress".
The result list in Interaction Search allows me to select multiple rows of interactions in status "In Progress" . But when doing this, The "Mark Done" button disappears.
In the log I see a command chain triggered which seems to handle multiple interactions (
MultipleInteractionsActionFromHistoryById), but in the UI I don't have the Mark-Done button visible as soon as I select more than one row.
So, is there a way to have the Mark-Done button there and apply this click to multiple selected interactions in status "In Progress"?
Thank you and best regards,
Uzay
#Omni-ChannelDesktop/UserInterface------------------------------
BR,
Uzay
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