Hello Team,
Hope this message and you well and safe,
Please I need your support on the following case, when I try to export the
Queue Summary Report the Report work fine but when press on (Drill up to 15 Min) the Report stop working when I tried to extract the views from the Database some of these views take so match and some of them I don't know if it's working or not,
views name (inside infomart):
AG2_Agent_Queue_SUBHR
AG2_Agent_GRP_QRTR
AG2_Agent_GRP_SUBHR
AG2_Agent_GRP_WEEK
AG2_Agent_GRP_YEAR
AG2_Agent_SUBHR
Please note that the report was working fine in the past, and nothing changed last days !
#Reporting/Analytics------------------------------
Osama Alnaser
Extensya
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