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  • 1.  PSDK 8.5 with JAVA 11 causes Emegency channel closed

    Posted 09-29-2020 09:11
    While Opening configuration protocol causes issue Emergency Channel Closed with DuplexChannel in protocol api. Its working fine with java 8 , Migrating from java 8 to java 11 causes that issue
    #Unsure/Other

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    Karthi Veerasamy
    Pointel Solutions
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  • 2.  RE: PSDK 8.5 with JAVA 11 causes Emegency channel closed

    GENESYS
    Posted 10-05-2020 00:46
    Hi karthi 

    Please Check this page for Supported Operating Systems of PSDK
    https://docs.genesys.com/Documentation/System/Current/SOE/PlatformSDK


    The PSDK 8.5+ does not support Java 11
    Open JDK 11 is supported from PSDK 9.0.004+

    If you are using PSDK 8.5+ the recommendation is to upgrade to latest version on PSDK (9.0.006.05)

    Bharath

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    Bharath Reddy
    Genesys - Employees
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