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Issue with completing evaluations in Speechminer

  • 1.  Issue with completing evaluations in Speechminer

    Posted 12-13-2020 13:55
    Hi All,

    I have a case where some of my customers' supervisors cannot complete agent evaluations in Speechminer, whereas others having the same permissions are able to do it. I did a test and gave all Speechminer permissions in GAX to one of those who had the issue and it is still the same, when they click on 'complete' and fill out the following pop up they click again on 'complete' and the evaluation shows "in progress". Did any of you come over this issue? Any ideas what might be wrong in configuration?

    Many thanks!!
    #SystemAdministration

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    Szymon Prower
    Whirly sp. z o.o.
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