Genesys Engage on-premises

 View Only

Discussion Thread View
Back to discussions
Expand all | Collapse all

Missing dashboards after upgrading Pulse?

  • 1.  Missing dashboards after upgrading Pulse?

    Posted 05-11-2021 17:15
    Hi guys

    Upgraded Pulse from 8.5 to 9 last night.  The upgrade went fine - ran 1 SQL upgrade script, then dbtool, then the last SQL upgrade script and Pulse started fine.  However all dashboards had disappeared.

    Rolling back to the previous version of Pulse and rolling back the database works again.

    What could have gone wrong here?  I used the same proceedure in a lab without any issue.
    #PlatformAdministration
    #Reporting/Analytics
    #SystemAdministration

    ------------------------------
    Vaun McCarthy
    NTT New Zealand Limited
    ------------------------------


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources