I am trying to figure out how to get Wallboard Widgets to show the agent within an Agent Group who has the highest value of a given statistic. For example, Widget 1: Agent A has the most Inbound Calls today, Widget 2: Agent B has the most Outbound Calls today, and Widget 3: Agent C has the highest Pct. in Not Ready State.
Hoping for any assistance but not sure if it's even possible.
Thanks.
#Reporting/Analytics------------------------------
Eric Muldoon
J.B. Hunt Transport Services, Inc.
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