Hi Pete,
Thanks for the update.
I have one more question, how to read/access WWE Cassandra DB through api. We believe Cassandra db sync up with CME DB so is it possible to read config details from Cassandra DB through API.
Thanks.
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Ilayaraja Ponnusamy
Pointel (formerly Touch Point)
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Original Message:
Sent: 08-19-2021 06:50
From: Pete Hoyle
Subject: Unable to read CME configuration from WWE using "Service Client API"
Hi,
From what I remember the ability to read CME configuration options is only supported by WWE v9+.
Thanks,
Pete.
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Pete Hoyle
Genesys - Employees
Original Message:
Sent: 08-18-2021 10:38
From: Ilayaraja Ponnusamy
Subject: Unable to read CME configuration from WWE using "Service Client API"
Hi Community,
I unable to read a CME configuration options using Service Client API from WWE custom tab. The below are the details,
WWE Version: "8.5.202.71"
ServiceClientAPI: https://docs.genesys.com/Documentation/HTCC/8.5.2/Dev/ServiceClientAPI
Library used for development: https://docs.genesys.com/Special:Repository/service-client-api.zip?page=Documentation:HTCC:Dev:ServiceClientAPI:8.5.2&id=279028310677
ISSUE: "genesys.wwe.service.configuration" method is not working.
ERROR LOG: ServiceClientAPI: receiveMessage: { "request": "configuration.getOption", "referenceId": "0", "errorMessage": "The request does not exist in this service.", "userAgent": "WWE Server", "protocolVersion": 2 }
Thanks.
#GenesysEngageDev
#Implementation
#Integrations
#Telephony
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Ilayaraja Ponnusamy
Pointel (formerly Touch Point)
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