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  • 1.  config dbserver is not getting started attached log foot print

    Posted 11-20-2020 09:06
    Hi 

    Config dbserver is not running but in SCI it shows as started .
    Attached log snippet:
    all the options configured under config dbserver are read intially and then I see the below in the log file.

    01:28:23.858 Trc 06084 Configuration option set: 'lca':'lcaport' = '4999'
    Open LCALayer on port=4999
    LCA Library version 8.1.300.07
    01:28:23.859 Std 05060 Application started
    Open server port: = (
    "name" = "dbserver"
    "server-type" = "46"
    "port" = "9049"
    )
    01:28:23.859 Std 04525 Port 9049 opened for listening
    ************************************
    LCALayer: REventRegistered on LCA...
    ************************************
    LCALayer: The local host is under control of Management Layer. SCS 'Pri_scs_abc' has connected to the LCA from the host '' on the socket 10.
    Listener (port id = dbserver fd = 9) is being closed. Checking for clients on listener...
    Listener with port id = dbserver has been closed and deleted from list of current ports. Number of db app connections affected: 0
    01:28:23.860 Std 04560 Warm Standby (backup) mode activated
    02:28:23.855 Trc 04120 Check point 2020-11-19T02:28:23
    03:28:23.855 Trc 04120 Check point 2020-11-19T03:28:23
    04:28:23.856 Trc 04120 Check point 2020-11-19T04:28:23
    05:28:23.856 Trc 04120 Check point 2020-11-19T05:28:23
    06:28:23.856 Trc 04120 Check point 2020-11-19T06:28:23
    07:28:23.857 Trc 04120 Check point 2020-11-19T07:28:23
    08:28:23.857 Trc 04120 Check point 2020-11-19T08:28:23
    09:28:23.858 Trc 04120 Check point 2020-11-19T09:28:23
    10:28:23.858 Trc 04120 Check point 2020-11-19T10:28:23
    11:28:23.859 Trc 04120 Check point 2020-11-19T11:28:23
    12:28:23.860 Trc 04120 Check point 2020-11-19T12:28:23
    13:28:23.860 Trc 04120 Check point 2020-11-19T13:28:23
    14:28:23.861 Trc 04120 Check point 2020-11-19T14:28:23
    15:28:23.861 Trc 04120 Check point 2020-11-19T15:28:23
    16:28:23.861 Trc 04120 Check point 2020-11-19T16:28:23
    17:28:23.863 Trc 04120 Check point 2020-11-19T17:28:23
    18:28:23.865 Trc 04120 Check point 2020-11-19T18:28:23
    19:28:23.866 Trc 04120 Check point 2020-11-19T19:28:23
    20:28:23.867 Trc 04120 Check point 2020-11-19T20:28:23
    21:28:23.867 Trc 04120 Check point 2020-11-19T21:28:23
    22:28:23.868 Trc 04120 Check point 2020-11-19T22:28:23
    23:28:23.868 Trc 04120 Check point 2020-11-19T23:28:23
    00:28:23.888 Trc 04120 Check point 2020-11-20T00:28:23
    01:28:23.889 Trc 04120 Check point 2020-11-20T01:28:23
    Open server port: = (
    "name" = "dbserver"
    "server-type" = "46"
    "port" = "9049"

    )
    02:13:09.198 Std 04525 Port 9049 opened for listening
    02:13:09.198 Std 04562 Warm Standby (Primary) mode activated
    02:28:23.889 Trc 04120 Check point 2020-11-20T02:28:23
    LCALayer: Connection to LCA at host abclnx11222, port 4999 lost
    LCALayer: Connected to LCA at host abclnx222, port 4999
    ************************************
    LCALayer: REventRegistered on LCA...
    ************************************
    LCALayer: The local host is under control of Management Layer. SCS 'Pri_SCS' has connected to the LCA from the host '' on the socket 9.
    03:28:23.890 Trc 04120 Check point 2020-11-20T03:28:23
    Listener (port id = dbserver fd = 9) is being closed. Checking for clients on listener...
    Listener with port id = dbserver has been closed and deleted from list of current ports. Number of db app connections affected: 0
    03:41:26.990 Std 01000 DbServer Exiting
    /Process manager statistics
    name = ProcessStatistics
    error_start_count = 0
    successfully_start_count = 0
    error_stop_count = 0
    successfully_stop_count = 0
    unexpected_terminated = 0
    time_expired_count = 0
    GServer (0x16add18) is being removed. numofclients = 0,current numofserveritems = 0
    03:41:26.990 Trc 04109 Logging service  stopped.

    after this application doesn't proceed writing the log.
    Since configdbserver is not able to connect to db I think --back up config server is not up and running .


    I would appreciate if some one can help me to fix this 
    thanks

    #GenesysEngageDev


  • 2.  RE: config dbserver is not getting started attached log foot print

    GENESYS
    Posted 11-20-2020 17:19
    Hi Ajith,

    I am afraid I would need more details about what are you trying to do with a ConfigDBServer.

    If you are installing Configuration Server 8.5, it does not require a Config DB Server anymore, as it uses a JDBC connection now.

    Also, it is important to consider that, in order to allow DB Server to connect to a database, you must have the DBMS client installed on the same machine, otherwise DB Server won't connect.

    See the Guide below for additional reference:
    https://docs.genesys.com/Documentation/FR/latest/DBConn/Welcome

    Hope that helps,

    ------------------------------
    Rafael Marciano
    ------------------------------

    Original Message


  • 3.  RE: config dbserver is not getting started attached log foot print

    Posted 11-21-2020 03:41
    Edited by ajith l 11-21-2020 03:48
    Hi Rafael ,
    Thanks so much for the reply.
    Additional details >
    The back up config server is down and i see in the log just this at the beginning and it continuous.

    TRACE: DBServerThread: processingConnection
    TRACE: DBServerThread: processingConnection
    TRACE: DBServerThread: processingConnection
    TRACE: DBServerThread: processingConnection
    TRACE: DBServerThread: processingConnection


    config server and back up config server are version 8.5.100.17.There was a recent patch on the linux hosts,where I have these applications and database on the host where config server is installated.
    primary and backup config db server are on 8.1.301.14.I agree version 8.5 doesnt need a cfg dbserver--just fyi

    Config server options- under dbserver section i have these--dbengine,dbserver,host,password,port,connectiontimeout ,server name 
    under back up config server option i also have the above mentioned options configured.

    is there a chance of the db being struck/locked?
    please let me know if you need any other details

    Thanks
    Ajith




    Original Message


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