Hi ,
I had do get 40 records from transaction list on GAX on Workflow and cast it as JSON then pass to IVR via interaction when call test it working fine,but when on production with high volume some call got only ringback not pick a call i had check on log ORS is working fine ,but on MCP log seem call coming in and drop ant not see any error. anyone please please recomnend for this.
Thans
Jakkapan
#Routing(ACD/IVR)#Self-Service------------------------------
Jakkapan Kerdpan
[NTT]
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