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AMA Intro - Ginger Alford, Program Manager, Ideas Lead

  • 1.  AMA Intro - Ginger Alford, Program Manager, Ideas Lead

    Posted 12-06-2019 19:06

    My name is Ginger Alford.  I am a Program Manager with the Product Strategy and Operations team and have been a part of the Genesys family for over 2 years now.

    A Major part of my role as is being the Community Manager for all 3 of the Product Ideas Labs (PureEngage, PureConnect and PureCloud). 

    Whether you are brand new to the Product Ideas Labs or have been participating for a while but are still unsure about some things, I am ready to be your guide! 

    I am excited to hear what questions you have about the Ideas Process, expectations for customers and Genesys and any suggestions you may have for us.

    In my free time, I like to do a little drag racing when I get the opportunity (yes the attached picture is me!).  The adrenaline rush is addictive and beating boys is a bonus 😊

    You can find the full AMA event details here, but feel free to start posting your questions for my team in the Genesys Casual Community now!


    Ginger Alford
    Product Mgmt Operations Analyst
    Genesys - Employees