My name is Ginger Alford. I am a Program Manager with the Product Strategy and Operations team and have been a part of the Genesys family for over 2 years now.
A Major part of my role as is being the Community Manager for all 3 of the Product Ideas Labs (PureEngage, PureConnect and PureCloud).
Whether you are brand new to the Product Ideas Labs or have been participating for a while but are still unsure about some things, I am ready to be your guide!
I am excited to hear what questions you have about the Ideas Process, expectations for customers and Genesys and any suggestions you may have for us.
In my free time, I like to do a little drag racing when I get the opportunity (yes the attached picture is me!). The adrenaline rush is addictive and beating boys is a bonus 😊
You can find the full AMA event details here, but feel free to start posting your questions for my team in the Genesys Casual Community now!
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Ginger Alford
Product Mgmt Operations Analyst
Genesys - Employees
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