Genesys Engage on-premises

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  • 1.  Where are e-books accessible from?

    Posted 02-04-2020 09:19

    Hello,

    Does anyone know where we can access our e-books from?
    It appears to have moved to 'Beyond' but cannot see a section or link to find them.

    thanks,

    Wasim


    #Unsure/Other

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    WA
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  • 2.  RE: Where are e-books accessible from?

    GENESYS
    Posted 02-04-2020 09:30
    Hi Wasim,

    The URL to access the Beyond platform is:
    https://beyond.genesys.com/explore/home

    You must use the same credentials you used in the old eBook platform. Once you are logged in you will be able to see a dashboard containing any upcoming courses you are registered, and also the eBooks.

    In case you can't find the eBooks there, or if you have any other issues, you can send an e-mail to education@genesys.com and request assistance to them.


    Hope that helps,

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    Rafael Marciano
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