Trying to do cusomization to the on call end event on genesys workspace, on click of on call the user call has to be transferred to a different number
custom logic is working fine..the issue is on click of the call end the user is getting transferred to another number sucessfully and there is error message displayed on the screen
please fin the attached image
Custom logic is included in main.js of gws.war and the custom method invocation is the last line of the method hangUpOrClearConferenceCall in main.js file
#DigitalChannels#GenesysEngageDev#Implementation------------------------------
TS Sarangarajan
Cognizant Technology Solutions U.S. Corporation
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