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Speechminer can't play especific recordings

  • 1.  Speechminer can't play especific recordings

    Posted 06-26-2019 17:03
    Hello,

    We've configured Speechminer and is working OK, but for some reason our customer can't play an audio from 06-13.

    I've checked file repository and the file exist: 


    But, when customer tried to play the file, it can be played. 


    Is there any way to resync the audio file with the metadata in order to play the audio file again?

    Other audio files are working OK. This issue started when a cassandra node went down.

    Thank you !!


    #Implementation
    #SystemAdministration
    #Telephony

    ------------------------------
    Sebastian Valenzuela
    CrossNet S.A.
    ------------------------------


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