Genesys Engage on-premises

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  • 1.  UCS 9.x

    Posted 02-24-2020 16:53
    Does anyone has update about UCS 9.x?

    It was GAed and then back to restricted.

    I am planning to migrate the UCS from 8.x to 9.x. Need to understand when I can get it started.
    #DigitalChannels

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    Fang Li
    Telus Communications
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  • 2.  RE: UCS 9.x

    Posted 02-25-2020 07:31
    They are only releasing it for users that have high traffic demand... No clue why. You need to fill an Excel file to be analyzed and see if you are suitable.
    I was more interested in the new API it had but can't even read now what it does...

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    Jorge Cornejo
    VS Telecom LTDA.
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    Original Message


  • 3.  RE: UCS 9.x

    Posted 02-26-2020 22:51
    There are some incompatibility issues in new UCS 9.x APIs that make the migration from 8.5 to 9.x really hard. Engineering is working on it a while ago, not sure the latest progress on it.

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    Fang Li
    Telus Communications
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    Original Message


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