Hi to all,
I am looking the best way to save and store inbound email without change made by agents.
I could use PSDK but I think it's possible to do this without SDK.
Moreover, using PSDK, I am not sure where I can recover and read the old email (in read-only mode).
I presume it is possible to search (or recover) a single inbound email from "Interaction History" of WDE GUI.
I have Digital Messaging Server (9.0 version), UCS (8.5 version) and email Server (8.5 version) application
Please, could you have any advice or idea to save and recover email (read- only) without SDK?
Thank you
Best regards
#DigitalChannels------------------------------
sergio
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