Genesys Engage on-premises

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  • 1.  Recommended Xperience Sessions for Genesys Engage OP

    GENESYS
    Posted 06-21-2021 16:38
    Hey Everyone,

    I had a great call with @Ricardo Solano last week. If you don't know him, Ricardo is a PM for Genesys Engage. As part of the call, I asked if he had any Xperience sessions that he thought Genesys Engage On-Premises users could really benefit from, and he sent me a short list:

    • Engage Premise Paths Forward – Tommy Minta & Nico van Eyssen. June 24th, 11:30 am – 12:00 pm London time & PT ​
    • Genesys Engage on-premises Roadmap – Kimlan Do. June 24th, 10:30 am – 11:00 am London time & PT ​
    • How containers & Kubernetes bring flexibility & control to private cloud - Stephanie F., Andrey R., Chris H., Dave A. June 24th, 12:45 pm – 1:15 pm London time & PT
    • Did you know Genesys Engage can…? - Gayetri Bhattacharjee. 2:30 - 3 a.m. PST (Wave 1) or 10:30 - 11 a.m. PST (wave 2)
    • Actionable analytics, the next frontier for Genesys Engage reporting - Mithlesh Kumar, Guruminder Singh. 4:45 - 5:15 a.m. PST (Wave 1) or 12:45 - 1:15 p.m. PST (Wave 2)
    As a reminder, Xperience is free and easy to register for. Join us for one session or multiple! ​

    What sessions are you excited about? Were there any topics that you were hoping to see? Let Ricardo and I know in your replies.

    Cheers!
    #ConnectwithaCustomer

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    Matt Lawson
    Genesys - Employees
    Genesys Community Manager
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  • 2.  RE: Recommended Xperience Sessions for Genesys Engage OP

    GENESYS
    Posted 06-22-2021 10:40
    Lots of good content there @Matt Lawson and dear community members. As our SVP John Hernandez says, "Engage is back" and hope you all can see this during Xperience21!​​

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    Ricardo Solano
    Genesys - Employees
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