Hi All,
We have a Progressive campaign running and business has no need to see the Case/Record information Pane as well as the Dispositions Pane (as dispositions are not mandatory). Call result is also being set by Avaya, so there is no need for the agent to select the call result.
How can I hide these pane's in WDE?
#Outbound
------------------------------
Franco du Toit
Pivotal Data (Pty) Ltd
------------------------------