Hi Maryam,
in my experience that should be an error message coming from WDE connector (a Genesys PS asset).
You should check that:
- the license file defined in the Annex tab of WDE application (IWSConnector section) is present (with the same name) in WDE installation directory
- that the string defined by Genesys in the Annex tab is correct as well
It should be one of these two reasons
Thanks
Best Regards
Giovanni
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Giovanni Laino
Lutech S.p.A.
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Original Message:
Sent: 03-19-2020 23:18
From: Maryam Iqbal
Subject: Invalid WDE Connector License
Hi,
Has anyone come across this message before on WDE? "Invalid WDE Connector License".
It repetitively pops-up but I'm unsure what that means.
Can someone please assist with this? Thanks!
#Telephony
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Regards,
Maryam
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