Genesys Multicloud CX on-premises (formerly Engage on-premises)

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GCXI License

  • 1.  GCXI License

    Posted 04-05-2021 12:24
    I was wondering if GCXI has a license
    as it doesn't require license at installation

    #Reporting/Analytics

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    Ahmed Sadek
    IST Egypt
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  • 2.  RE: GCXI License

    Posted 04-06-2021 02:51
    Hi,
    You need also the "Microservices" licenses, that is supplied by Genesys.
    very important to check that "admin licence" is also included
    Please pay attention, that this licence (Microstrategy) have the "expiration
    License example


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    Best regards,

    Yvgeni Liberman
    ITNavPro
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  • 3.  RE: GCXI License

    Posted 04-13-2021 17:59
    You need Microstrategy License (without an expiry date) and reload GCXI apps to containers thru kubectl. My license comes with installation had a year expiry date and it died without any warning, leaving application in not accessible mode without proper error message...

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    Senih Demren
    Insurance Corporation of British Co
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