As Jason mentions, this is doable, you only need to understand where the Widget fits, it is the last component in a series of layers (GUI, authentication, security) that you need to build first for the widget Javascript to be available.
Remember that the Widget is just that, basically a form that calls GSM API, nothing else
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Jorge Cornejo
VS Telecom LTDA.
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Original Message:
Sent: 02-17-2020 09:29
From: Vineel Arekapudi
Subject: DeepLink Chat widget
Hello,
My requirement is this -
Are we able to deep link to the chat widget URL, i.e. have a deep link in an email that when clicked prompts the member to authenticate though the website and once authenticated opens up the chat window ready for the member to select the pre-chat survey and start the chat.
Can we deep link to the chat URL like this?
Any help is appreciated,
Thanks!
#DigitalChannels
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Vineel Arekapudi
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