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Assign interaction's attached data from screening rule

  • 1.  Assign interaction's attached data from screening rule

    Posted 02-26-2020 02:28
    Hi Team,

    In our E-service  environment we are using classfication server to screen the email interactions with, multiple screening rules.

    Need to know can we assign the output of screening rule matched condition to verible using IRD. 

    e.g. 
    Screening Rule : -  RegExFind("\d\d\d\d\d\d\d\d\d\d")  - find 10 digit number in email body
    Assign output : - currenlty we are getting value as 'return:ok|ScreenRulesUsed:1|ScreenRuleMatch:false' or 'return:ok|ScreenRulesUsed:1|ScreenRuleMatch:true'

    Test Case : -

    Hi Team,

    My number is 9920412171 having network issues. kindly help me to fix this.

    Regards,
    ESC TEAM.


    Required Output : -   Need to assign output of 9920412171 with screening rule RegExFind("\d\d\d\d\d\d\d\d\d\d").
    #Unsure/Other

    ------------------------------
    Shrinivas Gadas
    Reliance Jio Infocomm Ltd
    ------------------------------


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