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  • 1.  Windows server 2016 support for GVP

    Posted 10-16-2019 05:38
    ​Just wanted to conform that GVP 8.5 is supported on windows 2016 as the hardware page says only up Win 2012 for 8.5 and Win 2016 for 9.0, but the VMware deployment guide has 8.5 down as being on win 2016. 

    Hardware page
      Documentation:GVP:GVP85HSG:RECHWOS:85 - Genesys Documentation

    VM Deployment Guide​
    https://docs.genesys.com/Documentation/System/Current/SOE/Virtualization
    #ArchitectureandDesign

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    Richard Pennington
    British Telecommunications PLC
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  • 2.  RE: Windows server 2016 support for GVP

    Posted 10-17-2019 17:28
    Hey Richard,

    I'd always use the SOE documentation here: https://docs.genesys.com/Documentation/System/latest/SOE/GenesysMediaServer
    Which aligns with the hardware page that you placed up that Version 9 is required for Server 2016 support.

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    Jason McLennan
    Commonwealth Bank of Australia
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