Genesys Engage on-premises

 View Only
Discussion Thread View

Alert on Abandon rate threshold

  • 1.  Alert on Abandon rate threshold

    Posted 02-11-2020 14:23
    Has anybody configured a trigger to alert/alarm/email when certain abandon rate percentage is hit?  thanks in advance.
    #Integrations
    #Outbound

    ------------------------------
    Clayton Curtis
    Enova Financial
    ------------------------------


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources