We have implemented a click to call solution with Workspace Desktop Edition. A user clicks a button/link in their browser, and this causes WDE to place a call. WDE also brings its window to the foreground, which covers up part of the browser in some cases, which might disrupt the user's workflow. Is there an option to tell WDE not to focus its window on new calls?
#Omni-ChannelDesktop/UserInterface#PlatformAdministration------------------------------
Jeff Collell
Fisher Investments
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