Hello Martin,
Can you tell me which version of Workspace Web Edition you are using so that I can point you to the correct documentation? Do you access it through Genesys Engage cloud 9.0.0 or Genesys Engage on-premises 8.5.2 or 9.0.0?
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Matthew West
Staff Technical Writer
Genesys Cloud Services
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Original Message:
Sent: 04-28-2021 09:45
From: Martin Strydom
Subject: WWE options
Hallo
Is there an option on WWE that it will close off the interaction tab (assuming the default disposition of done)?
#Unsure/Other
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Martin Strydom
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