Hello,
I'm currently learning wde customization and I came across issues to add a button on the chat interactions toolbar.
I was able to do it for voice interactions using the region 'InteractionVoiceCustomButtonRegion' and the code
viewManager.ViewsByRegionName["InteractionVoiceCustomButtonRegion"].Add(
new ViewActivator() { ViewType = typeof(IMyButtonView), ViewName = "myButton", ActivateView = true });
but I don't find any region I could use to do the same for chat.
Or should I use another, more general, region and somehow only display the button for chat interactions?
If so, how can I achieve this?
Otherwise, could a solution be to replace the InteractionChatToolbarView with a new one that inherits from it and integrates the new button?
In that case, how could I get the object containing the buttons of the default toolbar so I can just insert a new button in it?
Thanks in advance.
#Omni-ChannelDesktop/UserInterface------------------------------
Joan Bambi
NTT Belgium NV/SA
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