We actually use the ORS function to read
https://docs.genesys.com/Documentation/OS/8.1.4/Developer/GetListItemValue to retrieve our OPM parameters from the transaction lists. We use Parameter Groups do drive all our routing and will jump module to module, so are constantly reading new parameter groups.
However, looking at the JS Libraries included in composer, it looks like it uses function getOPMParameters in common.js to retrieve the paramaters. That in turn uses _data.OPM_Transaction variable to define the Transaction List (Paramater Group in GAX) to retrieve the parameters (KVPs), so if you define you set OPM_Transaction with your PG Name, should be good.
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Jason McLennan
Commonwealth Bank of Australia
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Original Message:
Sent: 06-24-2020 00:24
From: Ashish Sinha
Subject: Genesys Composer
Hi,
Can anyone explain how to use OPM block to fetch values from Parameter Group in Genesys Composer?
Whatever I saw, only parameters can be fetched by system.OPM function used in the OPM block, but that won't work as parameters can be used in more than one Parameter Groups.
What will be the detailed steps to fetch values from Parameter Group in Genesys Composer?
#Routing(ACD/IVR)
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Ashish Sinha
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