Hi Andrei,
not yet, we are awaiting the customer authorization to reproduce the issue.
I will keep you informed.
Best regards,
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Sonia Serrano
Team Vision S. A.
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Original Message:
Sent: 10-16-2019 04:24
From: Andrei Stanciu
Subject: EmailServeJava issues with calendar attachments
Hi Sonia,
Have you opened a case with Genesys for this? I am curious to see if you managed to find a solution to the problem.
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Andrei Stanciu
Genesys Consultant
Unisystems SA - Genesys Partner
Original Message:
Sent: 09-24-2019 04:32
From: Sonia Serrano
Subject: EmailServeJava issues with calendar attachments
Hi,
thanks Daniel for your answer.
We have already checked it, and the affected emails have an attachment of only 39 KB...
Best regards,
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Sonia Serrano
Team Vision S. A.
Original Message:
Sent: 09-20-2019 06:51
From: Daniel Hilaire
Subject: EmailServeJava issues with calendar attachments
Hi Sonia,
Check to see if email server is not reaching the attachment file size limit. If so, you will need to increase it assuming you have enough memory on the host, and allocated to Email Server.
Regards,
Daniel
Original Message------
Hi,
sometimes our EmailServerJava is throwing Java exceptions where downloading emails with a calendar attachment, and stops downloading the rest of emails.
It happens randomly, other times the emails with calendar attachments are downloaded without issues.
EmailServerJava version 8.1.400.15
Have you ever faced something similar?
Thanks in advance.
#DigitalChannels
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Sonia Serrano
Team Vision S. A.
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