Hello.
In Genesys Care Workbench, Channel Monitoring, I can't save call flows.
I am able to create a flow, but when I try to save it, it just disappears.
Has anybody had problems with Workbench?
It is hard to work with Workbench, There is almost no documentation, nothing in the knowledge base.
I don't even know whether I can open a support case.
I will appreciate any help.
Thanks
Gonzalo
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Gonzalo Perivancich
Sixtra Chile S.A.
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