All,
Genesys SCS and LCA have the ability to start, stop, and monitor 3rd party application like Tomcat. In fact many of the the Genesys components themselves run under Tomcat and use SCS/LCA to manage them.
The Management Framework documentation spells out how to configure 3rd party applications here:
https://docs.genesys.com/Documentation/FR/Current/MLUG/Mng3rdPUnder the "Configuring Third-Party Applications" section, expand the "Show Steps" link and you'll see exactly what to configuration in the Application object. It essentially boils down to creating a "start_stop" section and adding a "start_command" and "stop_command". These commands can either be the actual OS command lines or point to a shell command.
Once started, SCS and LCA will monitor the PID of the application to determine if it was started or has stopped and that will be reflected in SCI or Genesys Administrator.
The docs are pretty thorough and should have all you need to get your 3rd party application hooked into the system as a first class citizen.
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Jim Crespino
Director, Developer Enablement
Genesys
https://developer.genesys.com------------------------------
Original Message:
Sent: 04-15-2019 09:14
From: Florian Wittenberg
Subject: What is the easiest way to monitor/stop/start Tomcat on Linux in SCI?
Hi Genady,
did you figure out how to monitor the linux tomcat in SCI?
I'm looking for a solution for the same topic.
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Florian Wittenberg
T-Systems International GmbH
Original Message:
Sent: 10-07-2018 14:44
From: Genady Lesov
Subject: What is the easiest way to monitor/stop/start Tomcat on Linux in SCI?
What is the easiest way to monitor/stop/start Tomcat on Linux in SCI?
For example:
On one Linux server I will run 2 Apache Tomcat: Tomcat1 & Tomcat2.
I would like to check if Tomcat is already running like this:
ps –ef | grep Tomcat1
ps –ef | grep Tomcat2
and allow Stop/Start Tomcat1 and Tomcat2 in SCI.
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Genady Lesov
Bank Hapoalim
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