Genesys Engage on-premises

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  • 1.  GAX API

    Posted 11-07-2019 08:42
    Hello,
    Is there any documentation for the GAX API?
    (eg how to create Parameters etc via web services?
    Thanks
    #Integrations

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    Austin
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  • 2.  RE: GAX API

    Posted 11-08-2019 09:34
    Hi,
    Did you check GAX Developer's Guide​ on Genesys Documentation Portal? I guess it's the only public ones. To have clear details you have to do some research: study existing extensions code, create service request to customer support about details of exact request, using the common sense and reverse engineering against the standard Genesys interface, ask the Community about details.

    P.S. By the way : welcome to Genesys world ;)

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    Timur Karimov
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  • 3.  RE: GAX API

    Posted 11-21-2019 00:07
    Hit F12 on your browser and investigate the API it's calling when you create the parameters in GAX.  That's how i was able to reverse engineer starting/stopping applications using a REST client instead of using GAX.

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    eugene thai
    Telus Communications
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  • 4.  RE: GAX API

    Posted 11-27-2019 02:07
    Hi,

    Thanks, I've done the reverse engineering. I was looking more for supporting documentation regarding schemas and error messages. Reverse engineering is fine for day 1, but then you are left with a completely unsupportable application with no possible way of reporting true errors to the user.

    I expected as much from Genesys :)

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    Austin
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