Hey,
Are there any online resources for learning how to use GCXI? I'm trying to find any video guides etc. for how to do things but I can't seem to find anything - only the Genesys documentation and pdf.
I'm having issues building reports and dashboards that reflect the same data as in I2 (aware that they should not be compared as such - in fact on that note which one is more correct?).
Are there any official ones? or does anybody know if any?
Thanks all :)
#Unsure/Other------------------------------
Tony
Analyst
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