Hello everyone.
I'd need a clarification on what is the minimun GVP/MCP version supporting integration with Google DialogFlow/SpeechAPI technology.
The official documentation (https://docs.genesys.com/Documentation/GAAP/latest/iaDep/CognitiveIVR) refers to both versions 8 and 9 of GVP when talking about StartPage, but then further down it states that the Genesys Voice Platform 9.0.019.68 or higher.
So my question is: what is the minimum version of GVP / MCP needed? My client has GVP version 8.5 and for various reasons it is not possible to upgrade.
Thank you very much
#Self-Service------------------------------
Cristiana Darra
Genesys - Employees
------------------------------