I believe streaming is officially supported for MCP. From the GVP User's Guide:
RTSP Server Support
The Media Control Platform supports the following RTSP servers:
• RTP transport for MP3 audio format using RTSP.
• Darwin Streaming Server v 6.0.3-2
• Helix Server (Columbia) (13.0.0.479)
Note: Because of a streaming hint format compatibility issue, MCP recorded
3GP files cannot be played by the Darwin Streaming Server.
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Ivan Ullmann
Eventus Solutions Group
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Original Message:
Sent: 01-28-2020 05:17
From: Jorge Cornejo
Subject: Genesys VXML Audio Prompt Streaming
Hi
There is no official documentation but you can check some guys made it work in the past, yet, consider there is no official support and there is exactly a how-to guide
On Tue, Jan 28, 2020 at 5:14 AM -0300, "Emile Kalala via Genesys"
Original Message------
Hi Jorge,
Thank you for response however can you confirm that it is streaming audio?
Which means there is no audio file instead a buffered audio stream is passed to the MCP.
Best Regards
Emile
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Emile
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