Genesys Engage on-premises

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  • 1.  ESJ Email Server multiple smtp-client section

    Posted 08-03-2021 05:12
    Hello Team,

    Is there a way we can configure multiple SMTP client sections with different mailboxes and authentication?

    I know that we can use sendAs permission for mailbox but in this case, the customer will receive a single mailbox account name if we send an email from the different mailbox.

    We have 20 mailboxes which we need to integrate with Genesys on-premise ESJ server the ESJ POP client is supported for multiple sections however, I am a little stuck in SMTP multiple clients sections.

    Anyways we can do this with authentication.


    Naveed Hussain
    NCR Corporation, Dubai Branch

  • 2.  RE: ESJ Email Server multiple smtp-client section

    Posted 08-04-2021 03:20
    Edited by Martin Jacobs 08-05-2021 02:25
    unfortunately there is no simple solution except installing one ESJ per SNMP SMTP client. This is subject of idea I-276, please vote!

    Martin Jacobs GmbH