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  • 1.  Can we MAP ucs and ucs Archieve database

    Posted 02-11-2020 00:26
    Edited by Obaid Farooqui 02-11-2020 01:23
    Is it possible to map both ucs database (ucs and ucs Archive) to reflect on WDE to search customer details?
    #ArchitectureandDesign
    #Implementation
    #Unsure/Other

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    Obaid Farooqui
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  • 2.  RE: Can we MAP ucs and ucs Archieve database

    Posted 02-12-2020 03:47
    Previously answered here: https://community.genesys.com/digestviewer29/viewthread?GroupId=13&MessageKey=29bc41a1-f6ce-41e9-ab0c-f22a253070db&CommunityKey=04e76a4a-2a03-4059-ab66-82e058125372&tab=digestviewer

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    Jason McLennan
    Commonwealth Bank of Australia
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