A place to ask questions, connect with others, and stay in the know
My name is Peter Segre. For the last two years I have been Program Manager with the Product Strategy and Operations team, and was part of the Sales Operations team for 3 years prior.
I was a key contributor in the creation of and transition to our Ideas Labs. I am looking forward to hear your thoughts and opinions on the current process.
A short note about myself. For the last year and a half, I have been training in Brazilian Jiu Jitsu. It has been a great way to stay active, while learning practical self-defense skills. (The one in blue is me in the picture)
You can find the full AMA event details here, but feel free to start posting your questions for my team in the Genesys Casual Community now!
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.