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Has Anyone installed WebDav server for Pulse to share snapshots between Genesys Pulse and Genesys Pulse Collector ?
In Gax and Pulse Setup, we need the IIS Configuration and Webdav Configuration.
In the Windows Server Box:
How to Enable IIS:
In the Administrative tool à Select Server Manager à The window will be displayed.
In that, we Need to select Add Roles.
Then it will prompt us the selection window, In this we need to select
And then we need to select next and install the application.
Adding the role features in IIS:
After installing the WebServer IIS, we need to right click on the WebServer IIS Option displayed under roles in the left side pane.
Then we need to select the add role features. And it will prompt us the selection features window.
Then we need to add the following options:
Under WebServer, we need to select the following features.
By Default, some features are available as (With Tick).
1.Common HTTP Features.
We need to select all the options available.
Server Side Includes
3.Health and Diagnostics
IP And Domain Restrictions
IIS Management Console
And then we need to select next and click install.
And then close the window.
After we successfully installed IIS, we can open the IIS application by
In the Start Menu à Type IIS. à Internet Information Services Manager will be available
And then we need to select IIS application service Manager.
It will open the IIS application main window.
Configuration to be done in IIS application:
Double click in the authentication
And it will display the types of authentication available and its properties.
We need to enable the anonymous authentication, and disable all other authentication available.
WebDAV Authorizing Rule:
Add Authoring Rule.
We need to open the MIME TYPES, by double clicking and it will display all the options available.
We need to add the file extension and description, by clicking Add. And add the 3-mime type given below.
Go to the MIME Types section and add the following MIME types: 1. Extension ".*" and MIME type "application/octet-stream" 2. Extension ".gpb" and MIME type "application/octet-stream" 3. Extension ".LZ4" and MIME type "application/octet-stream"
In the IIS application, we need to select sites. And then right click site and then choose add website.
And then we need to give the following configuration.
In the Site Name, we need to give our needed application name. Here we will give as PULSE.
Under Physical path, we need to give the directory of the pulse collector output folder. Where we have created two folders for outputs
IP Address & Domain Restrictions:
Add Allow Entry:
And then we need to start the server. It will be available in the Home Page.
Then in the browser, we need to run the local host address.
It will show the (Heartbeat & Snapshots) folders created.
And we need to give url configuration in the pulse collector option in the CME.Thanks,Anandapriyan.R
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