Genesys Engage on-premises

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  • 1.  Voice Mial Configuration

    Posted 10-01-2020 03:06
    Hi All,

    Can anyone explain how to create Voice Mail profile in GAX and associate to Agent Group or Agent ?

    #Routing #SIPVoicemail #pureengage​​​​
    #Routing(ACD/IVR)

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    Ashish Sinha
    Infosys Limited
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  • 2.  RE: Voice Mial Configuration

    Posted 10-05-2020 21:52
    Did you have specific issues or questions after following the documentation here: https://docs.genesys.com/Documentation/FS/latest/Admin/provusers

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    Jason McLennan
    Commonwealth Bank of Australia
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