Genesys Multicloud CX on-premises (formerly Engage on-premises)

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Is it possible to move some componets (Applications) onto a third party cloud?

  • 1.  Is it possible to move some componets (Applications) onto a third party cloud?

    Posted 05-06-2021 09:48
    Hello,
    we have build already a hugh "serverfarm" which creates lots of effort to maitain, but we still need to stay on on-premise, the idea is born to move some components on to a cloud such as exoscale or kubernetes.
    Does anybody has already some experience on that?
    Which components whould be possible to move and which absolutely are not recommendet?
    What are the highest risks?
    Thanks for any recommendations.
    Regards
    Selma
    #CloudMigration(NEW)

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    Selma Auersperg
    A1 Telekom Austria AG
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  • 2.  RE: Is it possible to move some componets (Applications) onto a third party cloud?

    GENESYS
    Posted 05-07-2021 11:30
    Selma,

    I think that is going to be a difficult question to answer via a forum.  I would suggest that you get in touch with your Genesys account representative and see if they can engage Genesys business consulting to analyze your current deployment and contact center volume in order to make an educated suggestion for which components might be able to be moved to the cloud.

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    Jim Crespino
    Senior Director, Developer Evangelism
    Genesys
    https://developer.genesys.com
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  • 3.  RE: Is it possible to move some componets (Applications) onto a third party cloud?

    Posted 05-14-2021 02:35
    Hello Jim, thanks for your advice, we are in permanent contact to our Integrator, but sometimes it is also good to find out about more ideas and simple share experiences.
    Best Regards
    Selma

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    Selma Auersperg
    A1 Telekom Austria AG
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