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Gplus adapter for Siebel GenComm_Universal.def file configuration

  • 1.  Gplus adapter for Siebel GenComm_Universal.def file configuration

    Posted 05-17-2019 09:40
    Hi Team,
    We have Installed Gplus adapter  for Siebel.now we need to import GenComm_Universal.def .
    before importing the .def file, we need to change the configuration.
    In our case , only inbound is there.
    we need to configure related to voice.
    we have mention TSerAppAdapterAppname,TserverIP,Comm Server URl etc.
    we need to mention contact center switchType.the default value of switchtype is 0.
    we are using Avaya Communication Manager. in deployment guide, switchtype is not mention for Avaya Communication Maanger.
    Kindly help,what should be the switch type.

    Regards,
    #Integrations

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    DEEPTI SRIVASTAVA
    AGC networks Australia Pty Ltd
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