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  • 1.  Upgrade Interaction server from 8.5.110.10 to 8.5.306.05

    Posted 02-21-2020 08:09
    Edited by Edwin Moreno 02-21-2020 08:17
    Upgrade Interaction server from 8.5.110.10 to 8.5.306.05

    Hi! We need to make an Interaction Server update for the version mentioned above. Therefore, I must ask you if there is any necessary update in the interaction server database or other components that interact with the IXN server to perform the update correctly. 

    Thank you very much in advance.
    Greetings.
    #DigitalChannels

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    Edwin Moreno
    Interaxa S.A.
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  • 2.  RE: Upgrade Interaction server from 8.5.110.10 to 8.5.306.05

    Posted 02-23-2020 17:07
    Biggest change I'm aware of is the mandatory use of ODBC.   See here

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    Jason McLennan
    Commonwealth Bank of Australia
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