Hi,
I share the solution identified:
1. Created TK_SIP_To_RM with contact = <ipaddress_RM:port_RM>
2. Used sip: 12003@10.166.20.126: 5060 as Destination value in Transfer Details tab (Transfer Block).
3. Used Blind as Transfer Mode Value in Preferences tab (Transfer Block).
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Carmine Esposito
NTT Data Italia S.p.A.
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Original Message:
Sent: 10-24-2019 03:03
From: Bernhard Seifert
Subject: Is it possible to transfer the call from a GIA Application to a Routing Point?
Hi,
check the black/whitelist for "phone numbers" in tab Administration->Phone Numbers. There are default settings but you should adapt those to your needs. There are different rulesets defined and one of them is assigned to your "Company" in Administration->Companies->your company->Allowed Phone Numbers.
Best regards,
Bernhard
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Bernhard Seifert
Tieto Austria GmbH
Original Message:
Sent: 10-23-2019 13:00
From: Carmine Esposito
Subject: Is it possible to transfer the call from a GIA Application to a Routing Point?
Thanks for helping Ivan,but I have already tried 12003@10.166.20.126:5060 instead of sip:12003@10.166.20.126:5060 without any success.I suppose it's something else that prevents the transfer.
Thanks a lot,
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Carmine Esposito
NTT Data Italia S.p.A.
Original Message:
Sent: 10-23-2019 12:48
From: Ivan Ullmann
Subject: Is it possible to transfer the call from a GIA Application to a Routing Point?
Carmine,
I don't know what your call flow looks like. I do know that the transfer block doesn't like alphabetic characters at all. I might try using 12003@10.166.20.126:5060 instead of sip:12003@10.166.20.126:5060 and see if it will take that.
-Ivan
Original Message------
Hi Ivan,so, in my specific case, what would you write in my phone block?I'm using: sip:12003@10.166.20.126:5060If I try to insert only: 12003, GUI reports error: "Not a valid phone number ..."
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Carmine Esposito
NTT Data Italia S.p.A.
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