​Thanks for the reply .
My Requirement was to take the AgentId and Timestamp as input from the user .
Is CallId unique for each call ?
Is there a way if we can fetch the callId based on AgentId and Timestamp ?
Where can we get the callId from ?
Steps to get the Authentication value , which is passed in the header ?
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Kamlesh Mahapatra
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Original Message:
Sent: 08-15-2018 06:02
From: Mohammed Adel
Subject: How to fetch the Call Recording by the API call
i have tried in my lab and took needed screenshots , make sure you have IRWS installed properly
Good Luck!
- Create a user and configure related options
- Using PostMan \ RestAPI tools
- Get the username and password in Base64 Format
- Change the IP & Call ID & Authentication Value
- Response of the call will return an attribute called mediaUri , use the returned value and execute another Get Request
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Mohammed Adel
IST Networks - Saudi Arabia
Original Message:
Sent: 08-14-2018 02:48
From: Kamlesh Mahapatra
Subject: How to fetch the Call Recording by the API call
​From the java web application , I would like to pass the AgentId and timestamp of the call , which should internally fetch the call recordings.
What are IWRS APis? Can we integrate those apis with java web application ?
Is there any links for the IWRS apis?
Can anyone help
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Kamlesh Mahapatra
TIAA
Original Message:
Sent: 08-13-2018 06:41
From: Jakub Němec
Subject: How to fetch the Call Recording by the API call
Of course, you can use the SpeechMiner UI where you are able to get recordings based on custom filter. Second way is through the IRWS API
I do not know what RBCS is (it is not part of GIR solution). Try to be more specific in your needs.
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Jakub Němec
Dimension Data Czech Republic s.r.o.
Original Message:
Sent: 08-08-2018 06:05
From: Kamlesh Mahapatra
Subject: How to fetch the Call Recording by the API call
Hi team ,
Can anyone help on this below item :
How to fetch the specific call recording by Agent ID and Timestamp ?
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Kamlesh Mahapatra
TIAA
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